Where will my order be shipped from? How long will it take to receive it?
We have overseas warehouses in Germany, Saudi Arabia, the UAE, Thailand, Malaysia, and the Philippines.
For customers located in Europe, Saudi Arabia, the UAE, Thailand, Malaysia, and the Philippines, we will ship from these warehouses, with an estimated delivery time of 3-7 days.
For other regions, shipments will be from China, with an estimated delivery time of 7-10 days.
We offer a one-year warranty, so please feel free to purchase!
How to track my order？
After your order is shipped, we will upload the international shipping tracking number.
You can check the tracking status by entering the tracking number through this link: https://17track.net/en
What's your after-sales policy?
we offer a 1-year warranty.
If you purchased from the official cafelffe.com website and encountered a quality issue, you can contact me via WhatsApp: +86 13632437157
Since the official website does not have cross-platform order data, if you purchased from an e-commerce platform, please return to that e-commerce platform, find your order, and initiate an after-sales request. Our after-sales staff will assist with after-sales service. Thank you.
Are there discounts for wholesale purchase？
we offer a 1-year warranty.
If you purchased from the official cafelffe.com website and encountered a quality issue, you can contact me via WhatsApp: +86 13632437157
Since the official website does not have cross-platform order data, if you purchased from an e-commerce platform, please return to that e-commerce platform, find your order, and initiate an after-sales request. Our after-sales staff will assist with after-sales service. Thank you.
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